• General Information
• • Manufacturer
  • Avaya, Inc
  • Manufacturer Website Address
  • http://www.avaya.com
  • Brand Name
  • Avaya
  • Service Name
  • Support Advantage Preferred
  • Product Type
  • Service

Support Advantage Preferred includes all the Essential features, but it also adds the following to protect your technology investment and optimize performance of your Avaya solutions:

Avaya EXPERTSM Systems- alarm monitoring and proactive issue resolution up to five times faster than if the service request was manually generated.2 And we don't stop there. Avaya Expert Systems automatically identifies issues and steps that the customer can take to avoid future outages.

Avaya Diagnostic Server with SLA Mon™ technology-unprecedented network visibility with advanced, client-controllable, diagnostic tools that speed diagnosis while lowering costs without additional equipment.