The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- General Information
- Manufacturer
- VMware, Inc.
- Manufacturer Website Address
- http://www.vmware.com
- Brand Name
- VMware
- Service Name
- Production Support and Subscription Service
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x30 Minute
- Provided Support
- Phone Support
- Emergency Telephone Support
- Email Support
- New Releases Update
- Web Knowledge Base Access
- Web Support
- Remote Monitoring
- Online Access to Product Updates
- Online Access to Product Upgrades
- Online Knowledge Base/Documentations/Forums
- Service Response Time
- 30 Minute - Emergency phone consulting
- Service Location
- On-site
- Service Duration
- 3 Year / 18 Incident
- Product Supported
- Software Title: VMware Cloud Foundation Advanced
- Installation Type: Locally installed
- Version: 4
- Licence Quantity: 1 CPU
- Licence Pricing: Academic
- Licensing Details: Includes vSphere Enterprise Plus, NSX Data Center Advanced, vRealize Suite Enterprise, vRealize Network Insight Advanced, and SDDC Manager